ON DEMAND HYGIENE PROFILE

On Demand Hygiene, in joint venture with Kusile Hygiene and Industrial Services, are a hygiene, pest control, and cleaning service provider in South Africa.
The founders envisioned the creation of a service organization where we could take care of all of our clients’ needs in regards to hygiene, cleanliness and pest control through one company.

On Demand Hygiene is eager to be an active participant in BEE and we use BEE companies wherever we can. On Demand Hygiene is a level 4 BEE contributor.
Kusile Hygiene and Industrial Services is a level 1 BEE contributor with 100% female black ownership.

Kusile Hygiene was founded in 2003 and has grown to include branches and staff in three provinces namely KZN, Gauteng and Cape Town. The KZN subsidiary was started in 2006 and covers the entire province.

The Joint venture trades under On Demand Hygiene and our business streams are Hygiene Services, Sani Seats and Washroom Products, Pest Control, Commercial Deep Cleaning, Cleaning Services, Carpet Cleaning, Office Hygiene, Indoor Plant Services, Water Cooler Services and Condom Dispensing.

On Demand Hygiene is fortunate to have a management team that has been heavily involved in the operations and management of the hygiene sector; and this very same level of expertise is used when rendering services to our clients. We pride ourselves on proven excellent customer service as well as providing cutting edge products to our clients.

The Washroom Division specializes in providing cutting edge hygiene products and equipment for your washroom, bathroom and toilet facilities that will guarantee a high level of satisfaction while combining comfort with care. On Demand Hygiene commits to delivering superior hygiene solutions for all your bathrooms. Your washroom facilities offer you the opportunity to reinforce the positive impression that you want your visitors and employees to experience.

 Other services include deep cleaning of toilets, washrooms, kitchens and the disinfection of computer equipment and telephones.

With a healthy environment at the work place prevention of Hepatitis B, Herpes virus, Staphylococcus, Streptococcus, E-Coli, Salmonella is ensured by utilizing On Demand Hygiene services at all times.

Our washroom services include sanitary bins, sanitary bag dispensers, baby care services, air fresheners, auto urinals, sanitizing systems, automated Sani Seats ®**, toilet paper and dispensers, hand towels and dispensers, hand dryers, soap dispensers, clinical and medical waste disposals, dust mats and roller towels.

There are always measurable benefits for using On Demand Hygiene as a preferred service provider for your Washroom requirements. These benefits include maintenance of hygiene audit standards, maintenance of kitchen safety and hygiene standards, staff hygiene happiness and increased customer satisfaction.

SANI SEATS

We are the sole distributor of Sani Seats in South Africa and the product has become well established and widely used in the United States and Europe. The company is based in New York and they are currently the biggest supplier of these Sanitary toilet Seats in the US.

We have spent a lot of time developing our distribution channels for this product to ensure timeous and efficient deliveries and installations which will benefit our end user.

Part of the agreement with our supplier is to provide the head office in the USA with our customer base so that our customers will always have access to the supply of any Sani products that they need.  The agreement provides us and by default you our customers with the backing and support of a well-established company.

Sani Seats are currently used in establishments such as O’Hare airport in Chicago which has over 400 million visitors each year.
For any additional information, news clips, articles in the media, “As Seen on TV”, brochures and Frequently Asked Questions please visit:
www.sanitaryseats.co.za

PEST CONTROL

The Pest Control division specializes in the control of cockroaches, rats and mice, fleas, flies, dust mites, termites, spiders, ants, pests of stored products, weed spraying, driveway spraying, warehouse fogging, electric fly control and more. Our technicians attend food safety training courses which cover the Prerequisite Program (PRP) for Hazard Analysis and Critical Control Points (HACCP).

Only quality, registered pesticide products with SABS approval are used and all products carry Material Data Safety Sheets. Our pest control division is a member of the Pest Control Industries Board and affiliated to the South African Pest Control Association.

We also specialized in Methyl Bromide fumigation for the control of pests in stored food produce, containers for export, etc.

Our service frequency is usually four weekly which is necessary in order to break the life cycle of most pests. In the event of re-infestation (in between scheduled services) we will visit the site as often as is necessary in order to re-establish control. We do not charge for these call-outs and we attend site within 24 hours of our clients reporting pest activity.

Our branches each have supervisors responsible for quality assurance and the handling of technical queries. We also have quality assurance managers who ensure that our service standards are consistently high.

All of our service technicians, sales consultants and managers are enrolled in the National Certificate in Pest Control which is a two year diploma. It is compulsory for our technicians to qualify in this diploma. We also have an internal induction training program. We have developed a management development program for the fast tracking of staff as the majority of our staff is from previously disadvantaged race groups.

Our sales consultants conduct a survey of the site, identify high risk areas, look for evidence of pest activity and assess the quality of the existing housekeeping standard.

The service scheduling is done by service controllers. The service technician reports to the designated contact person at each visit before commencement of the inspection and treatment. He will apply rodenticide gels to rodent “runs” (pipes/conduits used as walkways by rodents), contact dusts to rodent harborages and insecticidal gels to areas of cockroach infestation. At the end of each treatment he will report to the contact person and debrief him/her on the service. In the event of a moderate or heavy infestation being found, he will automatically book a follow-up service.